Terms of Service
Last Updated: June 30, 2025
1. Introduction and Acceptance
These Terms of Service ("Terms") govern your use of products and services provided by Performance Emissions Ltd ("Performance Emissions," "we," "our," or "us"). By purchasing our products, using our website, or engaging our services, you ("Customer," "you," or "your") agree to be bound by these Terms.
Company Details:
Performance Emissions Ltd
Unit 12, Prince Of Wales Industrial Estate, Darren Drive, Abercarn, Gwent, NP11 5AR
Registered in England and Wales
2. Products and Services
2.1 Product Range
We manufacture and supply:
Liquid Fuel Conditioners: DP1 and DP2 formulations
Fuel Conditioning Tablets: PowerBoost Pro Pill, PowerBoost Fuel Pro Small, Marine tablets
Water Emulsifier: Sodium-based tank treatment
Related accessories and technical support
2.2 Product Specifications
DP1: 1L treats 4,000L fuel, shelf life 10 years
DP2: Available in 500ml (2,000L treatment) and 5L (20,000L treatment)
Tablets: 1g treats 70L fuel (standard), 0.5g for motorcycles (20L)
Treatment Ratios: As specified in product documentation
Compatibility: All combustion engines (petrol, diesel, marine)
2.3 Quality Standards
3. Ordering and Pricing
3.1 Minimum Orders
Tablets: Minimum order of 10 treatments at £3.50 per treatment
Liquid Products: As specified in quotations
Custom Orders: Subject to separate agreement
3.2 Pricing
Current pricing: £150 per liter for liquid products
Tablet pricing: £3.50-£5.95 per 10-pack (varies by product)
Prices subject to change with 30 days' notice
Volume discounts available for fleet customers
3.3 Payment Terms
Standard Terms: 30 days from invoice date
New Customers: Payment in advance may be required
Established Customers: Credit terms subject to credit approval
Late Payment: Interest charges may apply as per Late Payment of Commercial Debts Act
4. Delivery and Risk
4.1 Delivery
Standard delivery within UK: 3-5 business days
International shipping available
Delivery costs additional unless otherwise agreed
Risk passes to Customer upon delivery
4.2 Inspection
Customer must inspect goods within 48 hours of delivery
Defects or shortages must be reported within 7 days
Failure to report constitutes acceptance
5. Performance Guarantees
5.1 Product Performance
We guarantee our products will deliver:
Fuel Efficiency: Up to 47% improvement in older engines, 10-20% in modern engines
Emissions Reduction: Up to 100% reduction achievable within 5 weeks
Engine Protection: DPF cleaning and carbon deposit reduction
Compliance: Meeting regulatory emission standards
5.2 Money-Back Guarantee
Full refund if products fail to deliver measurable improvements
Testing period: 30 days minimum usage
Independent verification may be required
Return of unused product required
6. Warranties and Liability
6.1 Product Warranty
Defects: 12 months from delivery date
Performance: As specified in product documentation
Shelf Life: 10 years when stored correctly
Replacement or refund for warranted defects
6.2 Limitation of Liability
Our liability is limited to the purchase price of products
We exclude liability for consequential or indirect losses
Product Liability Insurance: £20 million coverage maintained
Nothing excludes liability for death, personal injury, or fraud
6.3 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
7. Intellectual Property
7.1 Patents and Trade Secrets
Our formulations are protected by pending/granted patents
Trade secrets protected under Trade Secrets Act
Customers may not reverse engineer or analyze products
7.2 Trademarks
"Performance Emissions," "DP1," "DP2," "PowerBoost Pro" are our trademarks
Unauthorised use is prohibited
8. Compliance and Regulatory
8.1 Customer Obligations
Use products only for intended purposes
Comply with all applicable laws and regulations
Provide accurate vehicle/engine specifications
Follow application instructions
8.2 Regulatory Compliance
Products comply with UK and EU regulations
International certifications: ASTM, CE, EPA (where applicable)
Customer responsible for local compliance verification
9. Confidentiality
9.1 Technical Information
Product composition and manufacturing processes are confidential
Test results and performance data may be used for marketing
Customer data protected per our Privacy Policy
9.2 Business Information
Commercial terms and pricing are confidential
Neither party may disclose confidential information without consent
10. Termination
10.1 Contract Duration
Individual orders: Complete upon delivery and payment
Ongoing supply agreements: As specified in separate contracts
Either party may terminate with appropriate notice
10.2 Effect of Termination
Outstanding obligations survive termination
Confidentiality obligations continue indefinitely
Unused products may be returned subject to restocking fee
11. Technical Support
11.1 Support Services
Technical guidance on product application
Performance optimization advice
Troubleshooting assistance
Response time: 24 hours for technical queries, 1 hour for general inquiries
11.2 Training
Application training available for fleet customers
On-site support for major implementations
Additional charges may apply
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by English law and subject to the jurisdiction of English courts.
12.2 Dispute Process
Direct negotiation: 30 days good faith discussions
Mediation: If negotiation fails
Arbitration or court proceedings: As appropriate
13. Data Protection
Customer data processed in accordance with our Privacy Policy and UK GDPR requirements.
14. Modifications
14.1 Changes to Terms
We may modify these Terms with 30 days' notice
Continued use constitutes acceptance
Material changes require explicit agreement
14.2 Contract Variations
Variations must be in writing and signed by both parties
Email confirmations acceptable for minor changes
15. General Provisions
15.1 Entire Agreement
These Terms, together with any quotations and order confirmations, constitute the entire agreement.
15.2 Severability
If any provision is invalid, the remainder remains in effect.
15.3 Assignment
We may assign these Terms; Customer may not without our consent.
15.4 Notices
All notices must be in writing to the addresses specified in orders or agreements.
16. Contact Information
For general inquiries:
Email: info@performanceemissions.com contact email]
Phone: 02920 695195
For technical support:
Email: jeff@performanceemissions.com
Response time: 24 hours
For billing and payments:
Email: info@performanceemissions.com
Payment terms: 30 days from invoice date
Registered Office:
Unit 12, Prince Of Wales Industrial Estate, Darren Drive, Abercarn, Gwent, NP11 5AR
By using our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.